How we work

No small print: this is how we work at Flowiax

Before you decide anything, you try our agents live. Then we look at your business, give you a price and timeline in writing and get it up and running. No lock-in contract, and your data always in your name.

Now
Try it live
1 week
Up and running
0
Lock-in
In writing
Price and timeline
Step by step

From trial to up and running

1 · Try it live

Message our WhatsApp agent (+34 614 68 11 35) or call our voice agent (+34 951 87 04 14). They're the same assistants we build, handling real conversations.

2 · We look at your business

In person on the Costa del Sol or by video call. You tell us how you handle customers today, what slips through the cracks and which tools you use.

3 · Price and timeline in writing

We send you a fixed proposal: what each assistant does, setup, monthly fee and delivery date.

4 · We get it up and running

Within a week of receiving your details. We show you the panel and stay with you, with technical support included.

Our commitments

What you can hold us to

You have the final sayWhen a customer asks for a person or a query goes beyond what's been planned, we hand the conversation over and you take control from the panel or from your WhatsApp.
Same number as alwaysThe WhatsApp agent runs in coexistence mode: you keep your number and your WhatsApp Business app. Your customers won't notice any change and you carry on using the app.
Your data is yoursIt's processed in line with GDPR, only with the providers that are needed and under contract. If you leave, we hand it over to you.
AI that introduces itself as AIOur agents always say they are artificial intelligence, as article 50 of the EU AI Act requires.
Clear costsThe WhatsApp API, the phone line and AI usage are third-party costs. We explain what they are and what the fee includes before you sign.
No lock-in contractYou pay a setup fee and a monthly fee you can cancel whenever you like. The first month of maintenance is free.
Frequently asked questions

Before you start

Can I try it before signing up?

Yes. Message our WhatsApp agent on +34 614 68 11 35 or call our voice agent on +34 951 87 04 14: they're the same assistants we build for businesses, working live.

How long does it take to get up and running?

Each agent, WhatsApp or voice, is up and running within a week of receiving your details: services, opening hours and calendar. Custom integrations with your systems take longer, and the timeline is given in writing before we start.

How is the price worked out?

There's a setup fee and a monthly fee. The amount is tailored: it depends on the channels, the volume of conversations and whether it needs connecting to your systems. You get a fixed price in writing before we start.

Are there third-party costs?

Yes, and we explain them from the start: the WhatsApp Business API, the phone line and AI model usage. The quote sets out in writing what the fee does and doesn't include, so there are no surprises.

Do I lose my WhatsApp number?

No. The WhatsApp agent works in coexistence mode: you keep your number and your WhatsApp Business app, and you can carry on messaging from the app on your phone.

What if I want to stop?

There's no lock-in contract: you cancel the monthly fee whenever you like. Your customers' data is yours and, if you leave, we hand it over to you.

Do my customers know they are talking to an AI?

Yes. Our agents always introduce themselves as artificial intelligence, as article 50 of the EU AI Act requires. If a customer asks for a person, they hand the conversation over and you take control.

Try it now

You don't need a meeting to see how it works: message our WhatsApp agent or call our voice agent. If it's a good fit, we talk about your business.

Hi, I'm the AI assistant · shall we chat?