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AI Automation · Clinics & Health

A clinic diary that runs itself, no phone calls needed

Flowiax's AI assistant manages appointments, confirms attendance, sends patients reminders and keeps their records up to date — so your team can focus on care.

No obligation. We'll get back to you within 24 hours.

24/7
Diary always open
24/7
Patient support
7 days
Set-up
24/7
Diary always open
48 h
Reminder before the appointment
Sound familiar?

The problems your business has right now

A diary swamped by phone calls
Admin staff spend hours on the phone handling appointments that could be fully automated.
High no-show rate
Without automatic confirmations, patients forget their appointments and the diary is left with gaps that cost money.
The same questions swamping your team
Opening hours, prices, how to prepare for tests — your team answers the same questions dozens of times a day.
No follow-up after appointments
Patients don't systematically get follow-up instructions or check-up reminders.
Solutions

Everything we automate for you

Start with a single automation and expand as you see results. No long contracts.

AI assistant for patients
Answers common questions, books appointments and confirms availability on WhatsApp without your team lifting a finger.
Automatic appointment confirmation
The system contacts the patient 48h beforehand to confirm they're coming. That means fewer empty slots in your diary.
Preparation for tests and visits
Automatically sends the right instructions before each type of appointment or test.
Medical CRM with full history
A record for each patient with their appointments, documents sent and conversations. All in one panel.
Post-appointment follow-up
Automatic instructions, medication reminders or next check-up reminders depending on the type of visit.
Occupancy reports
Analyse how full your diary is, your most requested services and your busiest hours.
Flowiax Hub
System live
18
Appointments today
2
No-shows
16
Confirmed
3
Follow-ups
JP
Juan Pérez
General consultation · 9:00
Confirmed
MS
María S.
Check-up · 10:30
Confirmed
RL
Rosa López
Blood test · 12:00
Awaiting conf.
JM
Javier M.
Follow-up · 16:00
Confirmed
Flowiax Hub panel

Full control of your clinic from the panel

The Flowiax Hub panel brings the diary, patient history, WhatsApp conversations and occupancy reports together in one place, accessible from any device.

Daily and weekly diary by speciality
Clinical record for each patient
Automatic confirmations at a glance
Conversation history per patient
Occupancy and no-show reports
Alerts for pending follow-ups
See my panel in action
What do we automate?

Every repetitive task your business does today

Appointment booking on WhatsApp
Confirmation 48h beforehand
Reminder on the day
Pre-appointment instructions
Post-visit follow-up
Check-up reminder
Answers to common questions
Sending results
Up-to-date patient record
Notifications to the medical team
Cancellation handling
Alerts for unfilled slots
The process

Up and running in under 7 days

01
Audit
We look at your call volume, current diary and the clinic's admin processes.
02
Customisation
We set up the assistant with your centre's specialists, services, opening hours and protocols.
03
Set-up
We connect WhatsApp Business, switch on the panel and train your team in less than a week.
04
Ongoing improvement
We review how it's going with you and fine-tune the flows to keep your diary as full as possible.
FAQ

Questions from clinics

Do I have to change the clinic's WhatsApp number?

No. We connect it in coexistence mode: the clinic keeps its number and its WhatsApp Business app, and patients message the same number as always. Your team still sees every conversation and can reply whenever it wants.

Can patients change or cancel their appointment without calling?

Yes. The patient asks on WhatsApp at any time, the assistant checks the diary and offers another slot or frees up the appointment. Before every appointment it sends a reminder so they can confirm or let you know they can't make it.

How is patients' health data handled?

In line with the GDPR, and only with the providers needed to deliver the service, who act as data processors under contract. The assistant handles appointments and practical information about the clinic; it doesn't give diagnoses or medical advice. Before we start, we go through with you what data it collects and how long it's kept.

Does the patient know they're talking to an AI? What if they want to speak to a person?

Yes. The assistant always introduces itself as artificial intelligence, as required by Article 50 of the EU AI Act. If the patient would rather speak to a person, it lets you know and your team picks up the conversation from your own WhatsApp.

How much does it cost and how long does it take to get running?

Up and running in a week. The price is tailored: it depends on what your business needs (channels, volume and connections to your systems). There's a set-up fee and a monthly fee, and you get a fixed price in writing once we've seen your business. No lock-in contract, and the first month of maintenance is free.

Is your clinic ready to automate its admin?

Tell us how many calls your clinic gets a day and which tasks you want to get rid of. We'll prepare a proposal within 24 hours.

Request a free audit

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